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Katelyn P.

Contributor Level

Total Points
82

1 Review by Katelyn

  • Redbubble

8/10/20

Ordered 4 masks on the 4th of June, Expected delivery June 24th. I was happy on the 17th to see they shipped, but updates stopped after the 24th. I was hopeful again when it was updated on the 29th, but it hasn't been updated since and there is no insurance on package to even file a claim to find it.

I then contacted redbubble support through email, no phone number which should have been a red flag... got 2 automated responses which is fine i understand they are probably short staffed. However when they did finally respond the solution they offered was to send me a new free order with an expected delivery date in August.

I would like a refund to go buy much needed masks from someone that actually cares about their customers. And please don't add the "redbubble attempted to chat through sitejabber" I'm more than happy to speak to someone and am eager to actually.

* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Katelyn Has Earned 2 Votes

Katelyn P.'s review of Redbubble earned 2 Very Helpful votes

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