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Kate j.

Contributor Level

Total Points
83

1 Review by Kate

  • Wayfair

9/27/17

Wayfair is an absolute nightmare to deal with. I would never ever suggest anyone use them. I had a horrible experience with ordering a coffee table that was delivered cracked in half and it took MONTHS to resolve. I tried to give them the benefit of the doubt and tried ordering a bed from them, BIGGEST NIGHTMARE OF MY LIFE. I ordered it in July it took a month and half to come and it was damaged, they didn't have any replacements so they said they would send a whole new bed in another month and a half. On the dellivery day they never showed so I called and apparently they can't find my bed in their warehouse. They didn't call to let me know I had to call them and they weren't helpful at all. So three months later I still don't have a bed and no idea if I will ever get one. Their costumer service is by far the worst I have ever dealt with. DO NOT ORDER FROM WAYFAIR.

Kate Has Earned 3 Votes

Kate J.'s review of Wayfair earned 3 Very Helpful votes

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