We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

Kate E.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since May 2017

  • Review


  • First Reviews


  • Thank Yous


  • Fans


  • Profile Views


Review Distribution

1 Review by Kate

I have used Wakanow twice now and it has not been a good experience. I am a frequent traveller on Abuja - Toronto route. I always book my flight online either through the airline direct or other travel agencies from Canada. The first time I used Wakanow was for my son returning from Canada. That went ok probably because no rebooking was involved. Last August, I booked for myself Air France also a return from Canada, I used the first leg of the ticket, but decided to change my booking for the second leg which was to be in April. Till now Wakanow has failed to rebook get me a new booking and my ticket will soon expired. We have exchanged over 50 emails without success with the constant promise that they are waiting for Airlines response on email. The flight is a popular Air france (Abuja - Toronto) route, I am now totally convinced that Wakanow is either incapable of running such a business or they are a fraud.

Travellers be ware of them. Note that my ticket has option for date change with additional payment. There is no excuse for this company.

Tip for consumers: Run from them if you know there is going to be a date change.

Kate Has Earned 2 Votes

Kate E.'s review of WakaNow earned 2 Very Helpful votes

Kate hasn’t received any thanks yous.

Kate doesn’t have any fans yet.

Kate isn’t following anybody yet.

Similar Reviewers on Sitejabber

Bola A. reviewed WakaNow

This company will take your money create a false booking and you get to the airport and there is...

Ajao O. reviewed WakaNow

This company is highly incompetent. They cancelled my ticket less than 2 hrs to the departure of...