The customer service was great after I brought up a problem. Their programming in one of the templates made a cover letter appear to have an error in it. I was super bummed. I mean, I was applying for a PROOFREADER position! But, they fixed it, refunded my month's fee and renewed my subscription for half the cost. So... pretty good. I really like the template service better than just about any other one out there.
Hi Kate:
We are thrilled to know everything was fixed for you and that you really liked our service. At LiveCareer we are committed to providing an excellent customer service experience. Please feel free to contact us if you need anything else.
Best Regards,
LiveCareer