Kat D.

The company booked the wrong dates for my hotel. I called the customer service to have them change the dates for me and they said they would have the manager call back. My traveling day was coming up in less than a day and I needed it fixed. They had it booked for the following week. It wasn't until at least 3 weeks after that someone called me back to say that they would give me a credit for the hotel that I no longer needed. I called to dispute the charge with my credit card company but the Expedia claimed the charge was legit (No refunds whatsoever). I had been a customer with the company for over at least 10 years. I wouldn't spend another penny for this company and take my money elsewhere.