Kat C.’s Reviews of Retro Stage & more

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Retro Stage

Clothing Other

“Return Successful”

3/18/19

• Updated review

After a little bit of back and forth, they did let me send my dress back (I had to pay for shipping, but it was an in-state CA address so it didn't cost much). They have refunded me. I just wish the process wasn't so stressful. But I appreciate them accepting my return!

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Thank you

Candy L. – Retro Stage Rep Over a year old

Hi Kat,
Thank you for your message here.
I am glad to hear that you have finished your return.
About the return, Please kindly refer to our return policy:

https://www.retro-stage.com/pages/returns-and-refunds
You can contact our serviceman for the return, please kindly contact our serviceman via email address: service@retro-stage.com
We will try our best to serve you well.

Yours
Bree

“SCAM if you need to return something! Avoid this place and buy somewhere else.”

1/31/19

• Previous review

SCAM if you need to return something! Avoid this place and buy somewhere else.

I needed to return a dress and wish I had read the reviews before purchasing from here. They don't have any sort of "Cancel Order" option if you want to try to cancel your order before it ships out.

I contacted customer service and they asked me what was wrong with the dress... then said "Actually you cannot return it." And then said that if I must return it, I must pay for shipping and it's a very high cost so I would be better off giving my order to someone else as a gift.

Read the reviews of Retro Stage before making a decision to purchase! I wish I had.

Their phone number seems like a US number, but from their return page, it's full of broken English, so you can tell they aren't exactly being upfront with where things are shipping from.