Just tried to book a hotel for my anniversary and got lied to. After I was given the total price, I realized that it was a bit cheaper on another website and told customer service about it. He told me that they match prices and wanted to know which website. I gave him the name and after several minutes on the phone he could not find it. So i typed it and found the website again,he then said that he can't match it, so I told him to cancel my reservation, he just transfered me around till the other person just hang up on me. Called back and just had my reservation cancel, hope i get my refund in full as they promised. STAY AWAY.