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I placed an order for items to show at a convention this weekend and despite opting for express shipping which guaranteed delivery on the 28th, I've still not received my order. Since I no longer require the items in question, I put in a request of a refund yesterday but have not yet heard back from Redbubble despite the site stating that someone would respond in 2 hours.
* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Kas S.'s review of Redbubble earned 2 Very Helpful votes
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No real support for artists as account was closed without a detailed explanation. My designs are...
Hi Kas,
Thanks for the feedback.
We're very sorry to hear that! It looks like one of our Customer Experience Reps responded to your request on Monday, May 1st. Please refer to the original message in your inbox for more details regrading your refund.
Our apologies again for the inconvenience this has caused. Please let us know if you have any other questions.
Warmest wishes,
Redbubble