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kashyap d.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Jobs, Society

Member since November 2018

  • Review

    1

  • First Reviews

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  • Thank Yous

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  • Fans

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Review Distribution

1 Review by kashyap

11/26/18
I had created my account only an hour back to get myself a resume print. I don't want this subscription and when i try to cancel my subscription online under the settings tab the website doesn't allow me to cancel. Error / warning i get is that there is more than one subscription on this account. I have dropped the customer support an email regarding this.

Also my account was charged 4 times for the subscription as the first time when i tried making the payment i got http://502 bad gateway. I refreshed the page and payment was done multiple times.

I NEED TO CANCEL MY ACCOUNT IMMEDIATELY

Can the customer support please deactivate my account immediately and also refund my money charged additionally
dougj2
Laura T. – LiveCareer Rep
Hello, Kashyap:

We apologize for any inconvenience that this may have caused you, under no circumstance do we like to hear this. However, we would love to take this opportunity to clarify some information regarding the error on the account. After verifying the account it seems that you contacted our Customer Service Department on November 23, 2018, requesting cancellation, as well as a refund, do to the error our system generated. Both requests have been successfully processed as requested.

We hope that this information helps clear things up and again we apologize for this issue. If you need help in the future, please do not hesitate to contact us directly, as we'll be very happy to assist you personally with anything you need.

kashyap Has Earned 2 Votes

Kashyap D.'s review of LiveCareer earned 2 Very Helpful votes

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