Kasey R.

I would never order from them again. Ordered a gift card for a friend's bday and a week and a half later it still hasn't arrived even though the confirmation said it would be here in 3 to 5 business days. When I called to figure out where it was I waited on hold for 20 minutes just to be told the actual timeframe is much longer and they know that their email is incorrect. The excuse is that it takes time to ship it because it crosses several hands on the way. In the age of Amazon were you can get something in 24 hours I can't understand how it could take what will end up being over two weeks to receive a gift card in the mail. Never again. Just lost a customer.

We just paid to get hulu live and the short of it is, it doesn't work. At all. I even called hulu today to figure out how to get to the live tv and was told that they are having issues with it and there is no estimated time it will be fixed. Im not sure what we paid $40. When I asked if it would be fixed for the Olympics tomorrow, the customer service women said she had no idea. So we will be canceling that subscription and looking for another option ASAP. Sorry, hulu. But don't offer a service if you cannot actually give that service.