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Kasey M.

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Member since July 2020

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1 Review by Kasey

7/10/20
Ordered my items June 17th and it's now July 10th and the items haven't even been shipped! Their site boasts fast shipping and obviously that's a lie! I have contacted customer service and they just use the covid excuse and state they are short-handed but if you read their reviews on the better business bureau site you will see they have habitual issues with shipping and holding people's money for months before they ever get their shipment. Also, they give you a ridiculous and unreasonable amount of time to cancel an order, 12 hours to be exact! Who the hell cancels in order within 12 hours and why would you when you think you're going to get your order? By the time you figure out that they've got your money and you're not getting your product it's long past the 12 hours and they refuse to give you a refund! I plan to report this company on every site that I possibly can and recommend that nobody spend their hard-earned money with these people!

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