- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I ordered a swimsuit last week. I expedited shipping so I would have it in time to go to the beach this weekend.
Well I paid 14 dollars extra for it to be a week later with no swimsuit. I've submitting multiple tickets asking where my package was and none have been answered. I called the number they have lister no answer just a recording that says to call back later. Do not purchase anytjing off rosegal.com it's completely not worth it at all. I spent 37 dollars with 14 of it for 3-5 days for shipping and still nothing. This is the worse customer service and business I've dealt with and it's honestly not worth the time or trouble of ordering from such a horrible company such as rosegal.com
I
Tip for consumers:
DONT
Kasey K.'s review of Rosegal earned 6 Very Helpful votes
kasey hasn’t received any thanks yous.
kasey doesn’t have any fans yet.
kasey isn’t following anybody yet.
Empty.
Offered me 60 dollars in refund to be added as credit to my rosegal account for over $149.00...
We are so sorry to here that, there must be some misunderstanding between us. We are sorry for that happened and are fully committed to resolving it to your satisfaction. We will be very appreciate it that if you can tell us your full order number(invoice ID, it start with Z or ZZ and there are 16 numbers), we will deal with it for you.
Best Regards
Rosegal Customer Service