Horrible experience. Bought groupon (which does not accurately reflect the fact that the value in parenthesis is the discounted amount not the value of the photo book), so what I thought was a good deal really wasn't. Next I went online to make the book only to have problems. I tried over and over to upload images and when I reached out to the chat line they stated I needed to use a different browser. Used different browser which helped the time frame of uploading but when I went to save my project it kept saying it couldn't save because my internet was down. I wasn't having any problems with my internet and tried for over an hour to keep trying to save. I wouldn't have tried that long but I already put hours into making the book and wasn't going to waste even more time trying to re-create again. Plus I had the groupon I needed to use. Ended up opening up another tab on browser only to find out that it actually saved... ugh! Then to find out that I still had to pay $35.00. Needless to say, I should have looked up reviews and I'll never use Picaboo again. Wasn't worth my time nor money. Now let's just hope the book actually turns out nice.