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THIEVES, FRAUDSTERS, CRIMINALS! Don't ever give this website payment details, they will steal money from your account! They do not tell you that they will charge you for their "free" resume/cover letter builder until you try to print or save it. Then they will charge you USD$1.95 for a 14day "trial period". At no time do they ever tell you that they will keep your credit card details and charge you USD$34.95 every 4wks after that. THEY WILL NOT ASK YOUR PERMISSION OR AUTHORISATION BEFORE STEALING MONEY FROM YOU, you will need to cancel your credit card. I have now read other reviews here and see that even after a phone call to cancel an unauthorised subscription LiveCareer have continued to FRAUDULENTLY STEAL MONEY from people... CRIMINALS! Anyone in the US should report them to their credit card company and to their local police, and fraud office. STOP THESE CRIMINAL THIEVES!
Karyn A.'s review of LiveCareer earned a Very Helpful vote
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I recently signed up on this website LiveCareer and I am really frustrated! First of all, the...
The CV review I originally paid for was vague and uninformed. Lots of "in this section what you...
Dear Karyn,
Thanks for your comments.
Karyn, we stated the cost in bold and clear print and stated the details of the subscription options in bullet form, which can be clearly understood. We are also very clear that when you subscribe there is an auto-renewing feature, and if you don’t cancel your subscription, we will bill you at the monthly rate of $34.95. In addition, we sent a payment confirmation email stating the amount of what you have subscribed for and the date of the auto-renewal.
We have 4 ways to cancel a subscription if service is no longer needed: By calling our customer service number at 1-888-816-0576, 17 hours a day, 7 days a week; by live chat, by e-mail at customerservice@livecareer.com, or you can even go to our website, where there is a self-cancellation feature under the “My Account” section.
Best regards,
LiveCareer