I am facing huge delay in shipment of items... combo items ordered is getting partially delivered l. Items purchased using earned discount is delayed more than 2 months... there are even items which are more than 3 months old... items shown as shipped in site is not delivered... no tracking ids... multiple follow ups... same answer. Will check with delivery team and come back. As we cant keep a track of shipment... lost invoice and shipment charges is the result.
Madbid service response is getting average day by day... technically things work well. Like get notice when item is won, will get the invoice on email box, and finally waiting game starts... more than $1000 items stuck like this... feeling frustrated and no help... Is this case with others also...?
The differentiation which Madbid claims with other site is not there with their below average supply chain or intention! Not seeing regular bidders recently is an evidence and alternate/ almost daily bid sales, quality and price of items are going down continuous.
Hope the management corrects it for long term sustainability. Shouldn't end like US site..
Hi Karthik, we struggle with delays in the Indian market so please accept our apologies.
Please contact me direct at cs.lead@madbid.com to discuss your issues and find a resolution?