Karsten S.

EDIT: Tried calling them three times this week since their reply. First time was on hold for two hours before they disconnected, the second time the agent had "computer issues" the third time the agent said he wont refund me because I need to call Austrian directly. Austrian says I need to call them. They are still ripping people off. DO NOT USE THIS SERVICE!

Same issue as everyone else. They take your money, then never contact you again. It is a TOTAL scam. If you need to make a change, talk to a customer agent, they make up excuses, disconnect the call and blame COVID for months on end. They refuse to issue a refund, don. T reply to emails and their agents on the phone are illiterate. DONT TRUST THEM. WILL STEAL YOUR MONEY