First of all I placed a smaller order before a much bigger one and the bigger one can first and the smaller one took forever past what it said. I got some pincher tapers that had heart design on them. I lubed my ears up with coconut oil and the images instantly came off and I had blank ink on my ear. They want me to send it all the way back after it took forever to even get a hold of them and risk getting deducted 25% are u $#*!ing crazy.