Fashion nova was not responsible for my last package. Neither was I. However, as a valued customer I thought they would help me find where it is or give me my money back, as they promised. Fashion nova promised to start a full investigation to find my package lipstick in delivery. When the time came they chose to send a letter about how they're not responsible.
They gave me the number to their shipping company who has a business account *******@NL Postal. They told me to call personally Look for myself.