Karma L.

Firstly, the phone number on their site should tip off most that this is a scam. 555 are the first three digits used as telephone numbers in movies and television. The "Warehouse & Head Quarters" address on their site is either a rented apartment or home. When I told "customer service" that I tried to call them, the response was that their phone lines were down. Lie.

I found this company advertising tapestries on Facebook. I ordered over a dozen "tapestries" in total, and paid them in full. It took a month for them to send one tapestry. They provided me with three tracking numbers. Two of which were bogus, and the only one that was active was for the one tapestry I did receive. I emailed them and they apologized, suggesting the post office lost the rest of the shipment. Funny enough, it was the postal service that delivered the one and only tapestry they sent me! Another lie.

This compelled me to run a check on Tapestry King and like the rest of you, I was horrified as to all the brutal reviews they've received. It seems that they have done this very thing to many people, and do not refund them. So they are essentially just stealing money.

They asked me if I'd like to reorder the missing items, which, after reading about their unethical business practices and refusal to credit or refund customers, felt that I had no choice but to say yes in hopes of maybe getting at least a few of the items I had paid for. However no confirmation or new tracking#s have been sent, and in three attempts to follow up with them about the status of my "reorder", they've since stopped responding to my email queries which, based on all the online reviews, is exactly what they do.

I blame myself for not checking them out first, however this is the first time I ever encounter such a problem with online shopping. They were advertising heavily on Facebook so I unfortunately thought they were legitimate, and they were showcasing only glowing customer reviews, of course. If you visit their Facebook page, you might notice that many comments are being deleted or users blocked, probably because they are demanding their orders or money back! Further to all this, from what I gather, what they do send, if anything, is a far cry from what they advertise. Beware! They host their site on Shopify and are formally known as Tapestry Galore. File your complaints with the BBB!