Karlee D.

I ordered about 25 small items from this site. I received every single one of them within 2-6 weeks, which I think is great since it came from China to Canada, not to mention shipping was free. Pricing was low and I was satisfied with all but one of the products. The only problem I had was with a counterfeit north face coat. I filed a complaint on the site and they responded promptly, saying they would contact the seller and ask for their certificate of authenticity, and the seller had a time frame to provide it. They contacted me after that time frame saying the seller couldn't prove authenticity and refunded me entirely, I didn't even have to return the coat. All in all I had a great experience, but ordering from a discount site like aliexpress is always a risk. You win some and you lose some, but I had absolutely no problems with customer service and was satisfied, would definitly place another order.