Karla P.

DON'T EVER BUY ANYTHING FROM COSTCO ONLINE! I purchase a bed set from Costco online, the set was over $1000. 00. The coordination of the delivery was awful. The first time I received an email on Sunday night saying they were going to deliver it on Monday sometime between 7 am and 5 pm. I work, who can take a day off without notice. I tried calling to reschedule and they never answered the phone. They would show up at random days and times at my house saying they were there to deliver. Finally I got a hold of the company and arranged for delivery. The night stand was busted. So now I have to spend an hour on the phone with "customer service" for them to tell me that I have to take one day off for the delivery of the new night stand and another day off for the pick up of the busted night stand. And for my inconvenience I need to once again pay someone to come and take the stuff upstairs because they will only deliver it to my door.