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I have been trying for a week to return a ring I purchased, they just keep sending me emails that say that they are reviewing my order, the ring looks like it came from a toy vending machine, I have done everything they asked me to do in order to return but they won't send me the address! DO NOT ORDER From this company!
Karla B.'s review of Jeulia earned 2 Very Helpful votes
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Nothing at all like the picture like at all and then when I asked to refund it immediately upon...
Hi Karla - We truly care about our customers getting the right product fit, so we’ll process your request for a return right away. Keep in mind, however, it can take up to a few days to process a refund request. Cause all the items are inspected for signs of wear or damage prior to any return, we have asked to send us the picture of the item you received for a verification. If your request is approved, you can expect the return instructions to be sent to your email box within 3-5 working days. If you have any other problems or requests, you can reach us at email.