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Karin"Angry Karin" S.

1 Level 1 Contributor
  • 3 Reviews
  • 15 Helpful Votes
  • 0 Thank Yous

Experience: Shopping, Computers & Technology

Member since July 2018

  • Reviews

    3

  • First Review

    1

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    247

Review Distribution

3 Reviews by Karin

8/10/18
Everyone with a complaint about Incredimail. Not getting an answer from Customer Support etc. etc.
Below the link from the owner of Incredimal.

https://www.perion.com/contact-us/

Please add a complaint:
As there is no SUPPORT at all any more. Only a automatic reply.
After that you never will hear again.

You say you are a Social Responsible company?
Surprise... When you do not care about your customers, you are not.

No regards.
8/2/18
I am a paid user.
In the past they were very serious about helping. Almost immediately.
Now you get an automatic answer, that it is busy and they will come back to you ASAP.

Which never happens...

Crashing all the time. Sorting Folders doesn't work.
(E.g. I have been busy sorting manually folders for hours, only to find out the next day that the Folders were mixed up again)

Tip for consumers:
Quality used to be OK. Like the service.
Now, it is the most awful (even worse than letgo where you at least receive an answer from a real person) CS ever.

Service
Value
Shipping
Returns
Quality
7/22/18
This firm is acting against the law.
After spamming me (I never signed up for anything) I ordered them to remove all me data. As I am in Europe they are, according GDPR, obliged to do so.

Week I had experienced earlies with them not following the countries laws. And still the do not do this.

Someone wants to sue this awful company?

Karin Has Earned 15 Votes

Karin S.'s review of IncrediMail earned 11 Very Helpful votes

Karin S.'s review of letgo earned 4 Very Helpful votes

Karin hasn’t received any thanks yous.

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