I order a satin shrug to go with my mother of the bride dress and the shrug was very snugged around my arms and back. I decided to order another as the weeding day was in less of a week. I paid express shipment and the shrug fit a bit better but was then a bit loose from the chest but decided it will have to do. The problem was once I wanted to return the first order I was made aware that the order had to be ship within 7days from the order date. I was not please with customer service as they could not accommodate a first time customer. So now I'm stuck with an extra shrug that fits too tight.