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Kari M.

Contributor Level

Total Points
81

1 Review by Kari

  • NewRockies Inc

12/1/18

This is not a review of product as much as customer service. I asked three days ago if my car could be helped with this product. Even though my 2006 Saab 97X is not listed for compatibility, most people (and mechanics) are not aware that this car is mechanically a Chevy Trailblazer with Saab finishes. It has the GM passkey III anti theft and my problems are getting worse by the day. I am in a time crunch and fairly desperate. I asked this simple question of the company and am met with silence.
*Update - I think an initial response to tell me they were looking into this would have been helpful. In the end my car is not compatible, and I am going to have a good cry.

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Justin H. – NewRockies Inc Rep

Hello Kari, please provide me a ticket number so I can get to the bottom of this. We don't normally cover the Saab, but we are always open to new vehicles like you mentioned. If we can make the PRO Module work, we'd like to.

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