I ordered a quartz sink for the kitchen of my new house and was so disappointed to open the box and see that it had cracked in transit. But Frieda at Quality Bath resolved the issue in no time. My new sink was shipped less than 24 hours later, and she was incredibly courteous, professional and kind in every way. After having a very negative experience trying to return a damaged item with a different company, this was a breath of fresh air. I will definitely be a repeat customer and recommend Quality Bath to anyone!