I had to cancel a flight last month as my travel partner my dad broke his arm. I had to pay an additional $125 per ticket to keep our credit which is no problem. I was on the phone yesterday to three different people last one was a supervisor Virgil and after 2.5 hours he said he would email me. No email came. I called again today and after 1.45 hrs they hung up. I have never been this frustrated, upset and hopeless in trying to rebook a flight and use my credit. It should be so easy!
Hi Karie,
Thank you for taking the time to review our services. We have successfully located your booking and will be looking into it for you. Should there be any further action required, we will be reaching out to you by phone or email.
Kind wishes,
FlightHub team