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Karessa A.

Contributor Level

Total Points
81

1 Review by Karessa

Wix
  • Wix

7/20/21

I sent a few inquires to partners of Wix based of Wix's recommendation. I kept getting a call from an unknown number but no voice mail so I decided to call it back. When I called a man named Alex answered. I explained I had a missed call from him and his response was "yeah it's Alex" in an annoyed tone "you put in a request for me to reach out to you" I responded "is this for a website?" He then irrelevantly said "no I'm pretty sure you put in the request" but in a very agitated tone now. I said "I understand that, I used wix to reach out to several of their partners are you one of their partners?" At this point he hung up on me. I still had no answer to who this man was other than a name and him saying I put in a request for him to call. He never said what business he was with or that he was associated with Wix. I then looked up the phone number I found the company Graphic 2 Traffic which is a partner with Wix. I will not be using any partner with Wix if this is how they conducts business.

Tip for consumers:
Just avoid them all together.

Products used:
None because of the terrible customer service I received while trying to sign up.

Service
Value
Quality

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