Karen V.

Do not count on your pool cover to last more than a year or two, and PLEASE do NOT think that the 2/10 year warranty means ANYTHING but a waste of your time!
The FIRST year, there was signs of "degradation" (in their terminology) towards the outside excess of the cover... ok, I can still use it. The second year... the top of the cover had multiple holes and fiber separation... due to degradation (the wearing down of the material) or in layman's terms. Poor quality!
My cover isn't even 2 years old yet, but when I emailed to them to have this cover replaced, I was told that the damage to the cover was "due to Mother Nature" and not covered. I'm sorry... WHAT? What the heck is a winter pool cover supposed to prevent? Rainbows n lollipops?
I live in southern NJ... we had NO SNOW, so they can't even blame it on a harsh winter!
Bottom line... if you want a disposable cover, and have money to throw away, this is your place!
I replaced mine at 1/2 the price on Amazon. I will never order from this company again!