First of all I ordered 2 shirts before Christmas. They eventually got to me quite a bit later than I was told. They were on sale and my bill was $32.97 (with shipping). The size was too small so I returned them with the $9.99 label. Now my bill was $42.00. And, then I saw on the statement my total bill was over $52.00. When I inquired as to why? They said the total "value" of the shirts was higher. So, in fact they were not giving me the discount, they just added it to the bill. This is a rip-off company. What kind of 100% satisfaction is this to their customers?