I could not be happier with my purchases from this company. I saw their products on The Today Show and visited their website. If you like jewelry and accessories, you will love this site. They have promotions and contests on their Facebook page all the time. I've order 3 items since December and every time they ship as advertised. I had an issue with a clasp that broke on one of my necklaces but they fixed it quickly and shipped it right back. The only problem I have with them is what to buy next! :)