I received my product sooner than expected, so service was good, product was a bit damaged when received, I just wish there was accessories available for the product so that I can carry on enjoying it. Overall experience is not bad, product arrived earlier than expected, and price was a little higher than expected, product also not capable of all that was shown in the catalogue... it doesn't have dual cameras... so a bit disappointed.
Dear customer,
Thank you for placing an order with Banggood.
We're really sorry about the order issues you experienced.
According to our warranty policy, if one or more of the products you received shows quality issues within the warranty period, you can contact us at first and you can also choose to return it to receive a form of compensation. You can refer this link to know more about our warranty policy: https://www.banggood.com/Search_hl103_at1168
If you have any questions, please do not hesitate to contact us at vipservice@Banggood.com
Best regards,