karen s.

I first began using Amazon while working overseas in Germany. I wanted to purchase particular seasoning or barbecue sauces that I could not buy locally. Once I deployed to Iraq and Afghanistan, guess what? Amazon was right there with me. Now that I am back home in New Mexico, I use Amazon to get products that our local Walmart or Lowes either don't carry, or are too pricey to purchase. Birthdays and Christmas present shopping is actually fun with Amazon. No lines and no wasted trips to the store to find the shelf empty. With the free shipping and easy returns, I totally advise friends and family to get on board with either a student Amazon Prime membership or the regular Amazon Prime. The free movies and music is totally worth the price of membership alone!

I used to rave to friends and family about how convenient and customer oriented Amtrak was. It was worth traveling over 16 hours from Albuquerque to Los Angeles just for the stress free travel. No long airport lines or cramped seating on the plane. Update as of March 2016, I am very disappointed with the service of Amtrak. In particular the lazy attendants. I rode the SW Chief from ABQ to LAX on March 25,2016. I had a sleeping car. The train arrived 1 hour late, but that was not a worry or concern to me. Upon boarding, I discover that the room had trash in it. I took it to the waste containers in the hallway. Not a problem. Once the the attendant arrived to check my ticket, not a word out of his mouth (I thought... well I am doing fine, I hope you have a nice trip too... still not a problem). He closed the door without giving me my dinner reservation ticket/time. I thought, well someone else will come to the room and tell me what time to go to the dining car (since the pillowcases needed to brought in and placed on the pillows, and the water replenished. 2 hours later. No attendant. I could not spot one nearby so I pulled the call button. 5 minutes later and lots of anxious passengers later, no attendant. I pushed the button down.(sigh). I left the room once again and spotted David the attendant I saw upon boarding. I asked him for water, pillowcases, dinner reservation, bed turn down etc. David, "Oh I forgot, you were supposed to go eat at 5:30 pm. Just show up at last call and eat at 8:30 p.m." Bummer... Amtrak normally runs out of food before then and you are left with "something". OK I go to eat a cheeseburger, (all the good stuff was already gone) and I saw a few other PAX that were not told when to eat and were given box lunches because the dining car was closing. I get to my room and struggle to get my bed turned down (100% disabled vet with various medical problems. Sigh). (I put the pillowcases on the pillow that David left in the room, not a problem). Breakfast was being served at 5 a.m. I don't eat so early but proceeded to get a fresh cup of coffee from the hallway. WHAT no coffee for breakfast?! The pots had NOT been replenished for over 20 hours according to the other passengers. I asked David why he did not make a fresh pot for breakfast and he said by the time it brewed, he would have to empty it again. So a pot of coffee takes 1 1/2 hours to brew? He's been on duty since 4 a.m. it was now 5:30 a.m. The train arrived in LA around 7:45 a.m. David wanted to get a head start on being released from duty and failed to provide quality customer to some of us passengers. David is/was lazy. I truly hope he is not aboard when I make my return trip to ABQ. AMTRAK customer service complaints: *******245. I will no longer recommend AMTRAK if you are a friend :) Karen

My items were mishandled and broken. Perhaps an unhappy employee? YOU must submit the website of where you purchased the broken/damaged item in order to be reimbursed. You have 30 days to do so. MakeSpace did process my damage claim quickly.

Don't buy from this company. They will send you the wrong product and expect you to pay for the return. They will also lie about not receiving your emails and photos. Crooks!