This account was closed July 23 and I was told there would be no further charges by a male supervisor. They would zero out the last bill bc they researched it hadn't been used in 5 months by elderly with dementia. Then I saw July 25 another $21.75 was auto deducted off of my bank account when I was told that there would be no further charges on July 23. I asked for it to be reimbursed and was refused.