After spending $730.00 on just 2 products, I requested a few samples. However, after getting and going back and fourth with these customer service people, no samples EVER came to my home. I got several emails asking what I wanted and after filling out the form, they said it was going to "review board?" what on earth is that? It's a free tiny little sample. YOU would think they would respect their customers. Sick of waiting for a tiny little tube!