I made 2 orders a month ago and have still received nothing. My account shows no order history even though I have order numbers. No way to contact the company to enquire about where my goods are. I would never order from this company again.
Dear Customer,
If the order is purchased via PayPal, our system will automatically created an account for customer. The email address is customer's PayPal account, so please log in your account by your paypal email address, you will see the order information. If you forgot password, click "fogot your password" and a new one will be received in email.
Please log in this account (ka***@hotmail.com) and you'll find your two orders.
1. For order #25968295
2016-12-23 12:46 PALMYRA WA, Delivered
2. For order #25978461
2016-12-27 14:32 MELBOURNE VIC, Arrived at facility in destination country
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=14378552
Sincerely,
MiniInTheBox Customer Service
karen Has Earned 1 Vote
Karen P.'s review of MiniInTheBox earned a Very Helpful vote
Dear Customer,
If the order is purchased via PayPal, our system will automatically created an account for customer. The email address is customer's PayPal account, so please log in your account by your paypal email address, you will see the order information. If you forgot password, click "fogot your password" and a new one will be received in email.
Please log in this account (ka***@hotmail.com) and you'll find your two orders.
1. For order #25968295
2016-12-23 12:46 PALMYRA WA, Delivered
2. For order #25978461
2016-12-27 14:32 MELBOURNE VIC, Arrived at facility in destination country
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=14378552
Sincerely,
MiniInTheBox Customer Service