Karenna S.

First of all, im a broke 23yr old female who ordered from this website due to "discounts".
I ordered an alternator for my car, they sent the correct part, but DEFECTIVE! A small piece kept the alternator from fitting into the car. EVEN THOUGH IT WAS DEFECTIVE, I HAD TO PAY $46.20 TO RETURN THIS 15LB ITEM! THE PART ITS SELF COST $46.58. ARE YOU FREAKING KIDDING ME!? THE OOOONLY THING I GOT BACK FROM THEM WAS THE CORE CHARGE IN THE END.

When I tried to contact customer service about this, I was ignored, or they said they would get back with me and they never did. And in the end they still denied refunding me this shipping cost. I was basically robbed of $46.20 and they got their damn part back. I'm debating writing a report to the BBB. Because this is NOT good business!

IF YOU NEED TO RETURN AN ITEM TO THEM, JUST TAPE UP THE F***ING BOX AND WRITE RETURN TO SENDER. I wish I had known and done that beforehand. I'm LIVID.