Did a lease buyout April 2021 and after sending an odometer statement three times and calling every month for a year, I still do not have my title. You cannot talk to a supervisor, everyone gives you a different excuse for why they are so lame, and still nothing! After a year of calls and telling me the have mailed it to me, they now say it's still in process? Screw you, Kia! Do not use them for financing!