Karen M.

I very rarely write reviews, but this company has simply treated me so poorly I feel compelled!
I placed an order for an arbour costing £370 on April 13th. This order was in stock quoting 2 weeks delivery but after chasing I received it in a bit over 4 weeks. The item was damaged and could not be constructed, I informed them the day after delivery. Despite being advised a replacement would come, to date (5th June) - more than 4 weeks later, I am still waiting!
Elbec offer no communication simply pushing the issue on to manufacturer who have failed to contact me. I have been charged for faulty goods with thus far no redress. Purchase from this supplier at your peril!