I have purchased from Best Wig Outlet before. I received the wig in an acceptable time frame. My problem was with the wig itself. It was longer than advertised and was really straight. I have had to cut it several times to get it the pixie style that I thought I was ordering. I wish Best Wigs would have better descriptions as for as length. Sometimes, they will show only the front of the wigs and will not shows the back. When a person is ordering, the company needs to show every side of the wigs.