karen k.

Ordered a $16 vest that did not fit when it arrived. I had checked the return policy on the web site and no mention was made of a $9.99 return shipping charge. I called customer service to get return instructions when this return charge came to my attention. I could throw the vest away and only loose $6. Guess you can imagine that's what I'll choose to do! Never ever ever buy from this outfit!

I have been ordering from this company for years and the last 2 shopping attempts have resulted in the most frustrating experiences. The web site chat doesn't work, the agents are rude. The "offers" are not accepted at check out. And when I get a supervisor "George" on the phone he tells me "I'm sorry" and yes, he is.