We purchased a sofa set in December 2020 and delivery of 11-13 weeks was given. After multiple delays, furniture should finally be delivered, but they are refusing delivery as due to long weekend final payment has not cleared. Despite being able to provide evidence of payment, they refuse to deliver. Handed from driver to main company to local branch, but everyone simply stated company policy. No offer of compensation for late delivery. No personal support. Just a big company with no heart,