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1 Review by Karen

RitzCamera

RitzCamera

12/14/17

I ordered a camera on November 23, 2017 it was in stock at the time and ready to ship. I checked frequently to see if order had shipped, it hadnt but it showed that I should receive it on December 12, 2017. I called the first week of December just to make sure everything was still on track. I was told (after being on hold for at least 10 minutes) that if I sent an email and requested an update on my order that I would be moved up and my order should ship and I would still receive my camera for Christmas. I then did a Live Chat on December 12, 2017 and they informed me that the camera was out of stock and they did not know if or when it would ship. I requested that my order be cancelled and was told they would send an email to that effect. No email was sent so I had to request a second time for my order to be cancelled. Very unhappy they should have informed me sooner that the camera was not in stock as this was to be a Christmas gift. No communication on their end at all. Will never use or recommend this company to anyone.

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