Karen H.

This is a complete scam. I made a reservation thinking It was with the hotel directly (lesson learned but in my defense, I was on my phone at 11:30pm). The charge they quoted was $119 per night - sounds good, right? They scammed me by charging "taxes and fees" of $29.44 AND "Service Fees" of $14.99, my total came out to USD $148.44. Which was immediately charged on my cc. When I attempted to cancel it within the half hour... I got complete and utter run-around. I have now spoken to three people in their "Support Center" which actually is a CALL CENTER somewhere out of the country. If anyone is aware of a class action that was previously mentioned... I hope they are successful. This company is complete and utter SCAM. DO NOT FALL FOR IT!