Karen H.

Avoid any purchases at Fry's! We purchased a lage screen LG TV on Thursday, we set it up and plugged it in on Sunday and the screen was totally damaged. We immediately took it back and they refused to do anything. No exchange, replacement, no refund, they told us we needed to contact LG for the warranty. When we first bright it in, they said they would replace it no problem, and after waiting about 15 min the customer service person td us they couldn't do amything for us. We then spoke to the manager and she told us the same thing! This was at the San Marcos CA store. I will never do business there again!