Thumbnail of user karenh200

Karen H.

Contributor Level

Total Points
87

1 Review by Karen

  • DressLily

2/21/17

Ordered on 12-1-16. Shipped on 12-13-16 & received at US Customs on 12-22-16. Package opened & then gone from radar. Wonder who is wearing it because it isn't ME! Contacted Customer Service on several occasions and told to be patient. It is now two and a half MONTHS since I ordered & still no package. I have asked for a refund. Buyer Beware. Do not order from this company.

Thumbnail of user customerservicer1
CustomerService R. – DressLily Rep

Dear Karen,

We are sorry things have taken longer than expected.

Please note that all our items have varying processing times that are clearly marked on the product page. The time it takes to process an item depends on it's warehouse and stock availability.

Unfortunately, for the shipping method you have chosen, there is no international tracking number available. Usually with this service, the shipping time is between 10-25 business days.
We ask that you wait patiently for your order. If you believe that your order has already passed this waiting time, please first check with your local post office and then get in contact with us.
In the meantime we have sent a message to you via a ticket.
We look forward to hearing from you soon.

Best regards,

Dresslily Customer Support Team

Karen Has Earned 7 Votes

Karen H.'s review of DressLily earned a Fraud Buster vote

Karen H.'s review of DressLily earned 6 Very Helpful votes

Karen hasn’t received any thanks yous.

Karen doesn’t have any fans yet.

Karen isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user johannas201
2/7/24

Prices are great. But don't expect too much in timeliness and quality. I ordered December 6th....

Thumbnail of user cherylt988
12/18/23

I can't rate the products I purchased because I'M NEVER GETTING THEM! The tracking # they gave me...