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Ordered gray overalls--they were so thin and see through you could see my skin. VERY cheap and flimsy material and misleading advertising. I also ordered a white dress with flowers and the pattern was only on the front of the dress! The entire back of the dress was just plain white material, It looks hideous and it's also completely see through like crepe paper. Do not waste your money or time and do not believe the reviews their employees write. Oh and good luck trying to return something. It will cost you more then the product.
I am usually smarter than this. I typically look up websites and reviews before ordering. But... I didn't do that this time, and so I wait for my boots like everyone else. Winter will be over by the time they arrive. It has been over a month, but since this company is in MALTA, I am not expecting them this winter :) lesson learned--again.
Tip for consumers:
Do not use this website
Products used:
Ankle snow boots
I booked a hotel in Phoenix, AZ through HotelTravel and then called the hotel a few hours later to verify my stay. They had no knowledge or confirmation whatsoever of my booking. The HotelTravel website said that my room was confirmed. With whom was it confirmed may I ask? The hotel had no knowledge of it, so I cancelled and booked with a reputable company. I have read other reviews on this site that had the same or similar problem. I had no idea that HotelTravel is based in Asia until after the fact. I am usually a smart consumer and take time to research companies that I do business with. This was my fault for booking a room in a hurry.
Dear karen h.,
Greetings from HotelTravel.com and thank you for your post.
Please kindly note HotelTravel.com secures rates via local business partners which secure room allotments in bulk. When a booking is confirmed via HotelTravel.com, one room out of that allotment is blocked off for you, and will be reserved for your arrival. However, to avoid confusion with ongoing booking changes, hotels normally request our business partners to forward the guest name details approximately 1 week prior to arrival. However, as noted in our FAQ section (link below), if you wish to have your booking details forwarded sooner we are able to request this and we will then reply with the hotel's internal confirmation number.
http://www.hoteltravel.com/network/faq.htm#17
HotelTravel.com is part of the MakeMyTrip group which is listed on the NASDAQ under the symbol MMYT. We do note in our Contact Us and About Us pages that we are located in Phuket, Thailand and we have been helping customers with their hotel booking needs from Phuket for over 13 years.
We hope we have been able to clarify why your booking was not at the hotel when you called to check, and how our booking process works.
Best regards,
The HotelTravel.com Team
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Empty.
The fabric and fit of the items I ordered did not live up to the description or my expectation....
I ordered 3 pieces of clothing. None of them fit-way too big. I tried to return them but they...
Dear customer,
This is Chloe, supervisor of customer service, Lightinthebox. Thank you for leaving a comment with us. Your advice is very essential for us to improve quality issue and service level.
We deeply regret that our product material doesn't meet your expectation. Please rest assured that all package have passed the quality checks. Whatever explanation is, our dresses indeed have some problem, otherwise you wouldn't be so unhappy.
May you tell us the correct order number so that we can target to the problem and help you to solve the problem as soon as possible.
Waiting for your kind response.
Sincerely,
Chloe
Customer Service