I purchased a dress on their site June 23rd hoping to wear it to an event 3 weeks later. The dress was still not here 1 week before. I called and they told me the dress is taking longer as it is coming from one of their stores. I continued to wait. Over a month later it still had not arrived. I called and was told my order was cancelled as it was not in stock. No one bothered to contact me. I have ordered from Saks before and the amount of time it takes for delivery is ridiculous! I can get clothing from the UK in 2-3 days. I would never order anything from here again.