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Most everything I've received from this site has been damaged or broken! The price to return is more than the items are worth. I'm through with this site!
Karen D.'s review of Tophatter earned a Very Helpful vote
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Tophatter was the biggest rip off company selling fake items falsely advertising them as real....
Hi Karen,
Thank you for sharing your experience.
I'm sincerely sorry to hear that your items were received damaged, I understand how frustrating and disappointed that is.
We do our best to ensure every purchase is great. If for any reason you’re not completely satisfied, you can request to return an item for up to 30 days from the date of delivery. A full refund of the original price paid will be processed upon return of the item in its original condition. To request a return, visit My Orders, click the item, then click Return Item.
Shoppers also have the option to rate their delivered items. Rating items is important because 1.) other buyers will be able to review the average rating on products before they bid, and 2.) items rated consistently low will automatically stop being scheduled on the platform. For these reasons we encourage you to rate the products you have purchased, although doing so is not required.
Accept our warm wishes for a very happy holiday season to you and your loved ones.
Respectfully,
Angelique