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Karen D.

  • 2 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology, Art & Design

Member since January 2015

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2 Reviews by Karen

DO NOT DOWNLOAD their 2015 product. It has a fatal error that will shut down your entire system. I just spent 45 minutes with their chat support (lucky to get through) and he passed me on to their engineers because it is a "known error" and so my entire PC is still shut down. Even my system restore does not work. I have yet to hear from their engineers. Also, the telephone number that is posted on their home page does not work. When you call it you get a message that it is not working.
If I could give a 0 star review I would. I ordered 2 8X10 photo books as a Christmas gift that Winkflash shows shipped on 12/11/14 and they still have not arrived. There is no telephone support line that works for Winkflash and I just made my 4th attempt via their email support. I heard back on my first attempt on 12/23 and they said USPS had my order. The only thing that was delivered on 12/24 were pictures that were part of the order. The 2 photobooks have not arrived and it's 1/3/15 and I've made 3 additional support attempts to reach Winkflash via email support with NO RESPONSE. I've used Winkflash's services for almost 5 years as a loyal customer. Something is COMPLETELY MESSED UP WITH THEIR SUPPORT SERVICE.

Karen Has Earned 5 Votes

Karen D.'s review of Winkflash earned 4 Very Helpful votes

Karen D.'s review of PC Cleaners earned a Very Helpful vote

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